Buyer FAQ

Shanghai Mars Industrial Co., Ltd. is a Shanghai-based supplier of surveying and precision-agriculture equipment. We ship factory-direct with our own testing, OEM branding and export documentation, and we support buyers directly by email and WhatsApp.

One unit or one set for standard products. Volume pricing starts at small quantities – tell us your expected annual volume and we will quote tiered prices.

Yes. We supply OEM, ODM and OBM: your logo on the housing and screens, custom colours, packaging, manuals and, for distributors, firmware and software branding. Typical OEM orders start from 10 units.

Telegraphic transfer (T/T) is standard; other methods can be discussed. We quote EXW, FOB Shanghai, CIF or DAP/door-to-door by express, air or sea.

Standard models usually ship within 3–7 working days after payment; express delivery to most countries takes another 3–7 days. OEM orders are scheduled when artwork is approved.

One year on instruments and accessories from the shipping date, with remote technical support for the life of the product. We repair or replace faulty parts covered by warranty.

Yes. Data collectors ship with multi-language field software (English included) and export common formats such as CSV, DXF and others; ask us about your preferred format.

Yes. They track all global constellations (GPS, GLONASS, Galileo, BeiDou) and regional systems, and work with any NTRIP/CORS service. Tell us your country so we set the right radio frequency and plugs.

Yes. Order one unit at the normal price; for OEM projects we make a branded sample for approval.

In their rugged carrying cases, inside foam-padded export cartons. Batteries are shipped according to IATA rules.

Under EXW, FOB and CIF the buyer pays import duties and taxes. Under DAP we deliver to your door and you pay duties on arrival; ask us about door-to-door options.